Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. See the Official Rules for complete details.
Q. How will I know if I'm the sweepstakes winner?
A. The grand prize drawing will be held on or around February 4, 2014. The winner will be notified via the contact information provided upon registration.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. First, make sure you are visiting http://www.soul2soulsweepstakes.com/ directly rather than a bookmarked page in your browser. You may also need to clear your Temporary Internet Files. Just click 'Tools' on the menu bar at the top of your browser and selecting 'Internet Options' from the drop down menu. Choose the 'Delete Files' button and delete all of your Temporary Internet Files. This should help.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to be sure you have the latest Flash player (it's free!) and check your browser preferences section to be sure JavaScript is enabled.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information unless you are awarded a prize. If you do win a prize during the promotional period, please contact fulfillment@eprizefulfillment.com and provide your updated information.

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